![]() The page also says to print it and keep it because it lists the Activation Key, although clearly, there is no activation key on the page! Is this Digital River a scam? Did they steal my money? ![]() ![]() I have screen captures of all of their screens and can prove that their website is wrong. Now I have to wait who knows how long to get help! I can see my order confirmation, and their help screens say that there is a download link, but it doesn't exist. Digital River does not provide any other link to the download, and they do not have any immediate customer support. and once I lost the link from the purchase page, I was out of luck. Did you see instructions to remove the trial anywhere? If so, where, because Microsoft employees have stated clearly that it is not necessary, so I'd be curious as to why you did that. All you needed to do was activate the already installed trial version with your purchased product key. You didn't need to uninstall the trial, and you didn't even need to install the "full" version. I had to re-start my computer to remove the trial version of the program I had,
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